Revit: Command prompt window opens & closes for SQLDUMPER.EXE in Revit or Advance Steel

Revit: Command prompt window opens & closes for SQLDUMPER.EXE in Revit or Advance Steel

Revit: Command prompt window opens & closes for SQLDUMPER.EXE in Revit or Advance Steel


Issue:

Users reported that when launching or working in Revit or Advance Steel in Windows 11, a Command prompt window referencing SQLDUMPER.EXE appears and disappears every 1 or 2 seconds. The window might show the spinning wheel looping, while the Command prompt window might appear and disappear too quickly to see its name.

It will state: C:\program Files\Microsoft SQL Server\120\shared\\SQLDUMPER.EXE



Causes:

An update to Windows 11 might trigger this issue for some drive systems.
Solutions:
Only proceed if you are confident with the instructions below. Otherwise, please contact IT.

Solution 1: Check/Adjust Permissions

Check permissions for the users and administrators to the program folder

  1. Find RVT #### folder in C:\ProgramData\Autodesk (RVT2022, RVT2023, RVT2024, etc.) (or Advanced Steel if that is the software causing the issue).
  2. Right-click the folder, choose Properties, and choose the Security tab.
  3. Check if the permissions for users and administrators are set for Full control to Allow.
  1. Click Edit to change permissions.
  2. Submit the changes through the Apply button.



Note: Reboot the PC to see if the issue has been resolved. If not, proceed to the next step.

Solution: 2: Storage Disk Sector Size

Investigate storage disk sector size greater than 4 KB:

  1. Start the Command prompt as Administrator (click Start, type CMD, right-click and select Run as Administrator) then run the following command in the black DOS window (see below):

    fsutil fsinfo sectorinfo C:

  2. Look for the values of PhysicalBytesPerSectorForAtomicity and PhysicalBytesPerSectorForPerformance (shown in bytes). If any of these values are bigger than 4096 (like in the attached picture), proceed with the next step.



  3. Add a registry key that will force the sector size to be emulated as 4 KB: SetSectorSize.reg;

  4. To do so, download and run the above attachment. This will automatically add the value * 4095 to the registry.

Note: Reboot the system after changing the Windows registry to see SectorSize modifications.


If you have any questions, concerns, or need assistance, please contact IT.