Zoom: How to change your phone settings (via Zoom web portal)

Zoom: How to change your phone settings (via Zoom web portal)

How to change your phone settings

  1. Sign in to the Zoom web portal.
  2. Click Phone.
  3. Click the Settings tab to view the following information and options:
    Note: Settings marked with an asterisk (*) are only visible if they apply to you. For example, you will only see Desk Phone(s) if you have assigned desk phones.
  • Site: Displays the site you belong to (if your admin enabled multiple sites for your organization).
  • Package: Displays your current calling plan for outbound calls.
  • Number(s): Displays the direct phone numbers assigned to you.
  • Company Number: Displays the main company number and your extension number.
  • Emergency Addressesđź”’: Add or update your emergency address provided to first responders when dialing an emergency number.
  • Outbound Caller IDđź”’ (only visible if you were assigned a calling package): Select the default caller ID number when using the Zoom desktop client or mobile app to make a call. You can change the outbound caller ID number before making a call. 
    Note:
  • Country: Select the country code used for outbound dialing.
  • Area Code (optional): Click Set or Edit to change the area code used for local calls. When you dial a number without an area code, Zoom Phone will use this area code.

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