How to elevate a call to an instant meeting
- Sign in to the Zoom desktop client or mobile app.
- Make or receive a phone call using Zoom Phone.
- Click or tap Meet using the in-call controls.
Note:- If waiting room is enabled for everyone and the bypass option is enabled, the other call participant will bypass the waiting room.
- If you added a caller to the current call, merge the two calls to start a three-way call before elevating to a Zoom meeting. If you don't merge, the meeting will only start with the active call.
What a happens to the other participant when you elevate a call to an instant meeting
The following scenarios will happen depending on whether the other call participant is using Zoom Phone (desktop client, mobile app) or regular phone line.
- Zoom Phone (desktop client or mobile app): The other call participant will join the meeting if they accept the invite. If the user declines, the phone call will end.
- Zoom Phone (provisioned desk phone): The other call participant will automatically join the meeting using phone audio.
- External phone service: The other call participant will automatically join the meeting using phone audio.
- Three-way call: If you have a three-way call, the above points still apply.
Note: The Waiting Room is disabled by default for instant meetings and Zoom Phone calls elevated to a meeting. You can only enable Waiting Room for these meetings using the Security option in your in-meeting controls.
How to invite a call to a meeting by using the meeting URL
You can also invite a call to an existing scheduled or instant meeting by entering the meeting URL.
- Sign in to the Zoom desktop client or mobile app.
- Make or receive a phone call using Zoom Phone.
- Click or tap More using the in-call controls.
- Click or tap Invite to Meeting.
- Enter the meeting ID.
- Click Invite.
Note: If you have Waiting Room or passcode enabled for the scheduled meeting, the original call participant will have to enter the Waiting Room or passcode to join the meeting.